Got a question or looking for more information? 

We'd love to hear from you! Please complete the form below and our customer service team will respond within 24-48 hours. 

We're available on phone
Monday-Friday is 8am to 6am EST
Sat & Sun 12pm-8pm EST
+1-430-224-0303.

Or you can send us an email at support@mypetsensitivity.com

Attention: In wake of Hurricane Beryl's destruction, there are extended power outages in the Houston area, including our mailing center. They are working to restore power but services will be paused until this is restored. 

We anticipate a delay in the processing of customer samples. We will notify you by email as soon as we have received your sample. We apologize for any inconvenience this may cause. To mitigate this delay, we have increased our testing capabilities to ensure that we can provide your results within our usual service levels of testing.

Thank you for your understanding and patience.


Sample postage address:
My Pet Sensitivity
10685-B Hazelhurst Dr. #24329
Houston, TX 77043 USA

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