Attention: Storm disruption

Due to extensive damage to Houston’s power grid caused by last week’s storms, large portions of the Houston area, including our mailing center, are still without electricity. We expect to resume normal operations by 5/24/24. However, please anticipate a 3-5 day delay in the processing of customer samples.

We will notify you by email as soon as we have received your sample.

We apologize for any inconvenience this may cause.

Thank you for your understanding and patience.

Got a question or looking for more information? 

We'd love to hear from you! Please complete the form below and our customer service team will respond within 24-48 hours. 

We're available on phone or chat Monday to Friday, 8am to 4pm on +1-430-224-0303.

Or you can send us an email at

Sample postage address:
My Pet Sensitivity
10685-B Hazelhurst Dr. #24329
Houston, TX 77043 USA

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